Sharing your transaction hash helps our support team quickly identify and resolve any issues related to your transactions. It provides us with essential details such as:
The status of your transaction
The amount involved
The specific blockchain activity
For Leap Wallet Extension and Mobile users
Case 1 - For Ongoing transaction
You’ve completed the transaction where the status for your transaction could be successful, pending, or failed. Refer to this video to view your transaction hash for ongoing transaction
Step 1: Go to the chain by clicking on the top right of the screen.
Step 2: Click on the Activity tab and check for the transaction (FYI, it’ll be sorted by date).
Step 3: Click on the transaction and copy the transaction hash.
Case 2 - For Completed Transaction
You’ve completed the transaction where the status for your transaction could be successful, pending, or failed. Refer to this video to view your transaction hash for the completed transaction
Step 1: Click on Activity Tab
Step 2: Now, click on individual transaction that you want to enquire on.
Step 3: Copy the transaction hash from the enlarged view
Swapfast
On Swapfast, you can obtain the transaction hash by clicking on the text followed by "#" on your Swapfast screen as soon as the transaction is successful or in process. Please refer to the attached video.
Feel free to reach out on Swapfast or Leap Wallet website if you have any questions or need further assistance!