Security

Forgot password?

You can reset & import using your secret recovery phrase

Before we even start, a word of caution. Your seed phrase is the only way to access your wallet. Anyone who has it can access your tokens, your NFTs, everything inside that wallet. Make sure you keep it safe.

Remember, Leap support will never ask for your seed phrase.


Recovering your wallet

If you've forgotten your password, you can simply reset your wallet & import using the seed phrase.

Click on 'Forgot password?'. Proceed by clicking 'Clear data and restore using recovery phrase'.

Now, enter your recovery phrase to import your wallets. Finally, create a strong password that you'll remember.


Create a secure password

Creating a secure password for your Leap wallet is an important step in ensuring the safety of your assets. Here are a few best practices to follow when creating a password:

  1. Use a unique and complex combination of characters. Your password should include a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information such as your name, birthdate, or common words.

  2. Make your password long. The longer your password is, the more secure it will be. A good length for a password is at least 12 characters.

  3. Avoid using the same password for multiple accounts. If one account gets compromised, all of your accounts will be at risk if you use the same password.

  4. Use a password manager. A password manager is a tool that can generate and store complex and unique passwords for you. This eliminates the need to remember multiple passwords and makes it easy to use secure passwords for all of your accounts.

  5. Keep your password private. Avoid sharing your password with anyone and do not write it down publicly or save it on an unsecured device.